Welcome to FlamenkFit, the mobile application operated by Flamenka Vibes Inc. (“FlamenkFit,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, protect, and disclose personal information when you interact with our App, our website at flamenkfit.com, and all related features (collectively, the “Services”).
By using our Services, you acknowledge and agree to the practices described here. If you do not agree, please refrain from using the Services.
1. Personal Information We Collect
We collect only the personal details you share with us or that we receive from approved third parties.
| Category | Examples |
|---|---|
| Contact Information | Full name, email address |
| User Content | Profile photo (optional) |
| Fitness Information | Workout frequency or habits |
| Transaction Data | Subscription management and purchase history processed through Google Play Billing and Apple StoreKit. Their own terms and privacy policies apply. |
| Identifiers | User/account ID, device identifiers, IP address |
| Log Data | Access logs, login times, IP addresses |
| Diagnostics Data | Crash logs, performance metrics, device type, OS version, anonymized usage statistics |
We do not request or store sensitive categories of data (social security numbers, racial/ethnic details, political opinions, health information, etc.).
2. How We Obtain Your Personal Information
We collect data through what you share with us, trusted third parties, and information gathered automatically.
| Source | Description |
|---|---|
| You provide directly | When you create an account, contact support, or upload content to your profile. |
| Third-party services | App-store billing systems (Apple StoreKit, Google Play Billing) and messaging services. |
| Automatically collected | Device details, diagnostics, and performance logs generated when you use the App. |
3. Purposes of Processing Your Personal Information
We use your data to provide and improve our Services, communicate with you, ensure security, and meet legal obligations.
| Purpose | How We Use Your Data |
|---|---|
| Account Creation & Management | Create and maintain your account, enable secure logins, keep your profile up to date. |
| Service Delivery | Provide and operate the Services you request. |
| Subscription Management | Process purchases, manage subscription status, handle billing operations. |
| Service Communications | Send app-related updates, security alerts, and respond to your questions via email or push notifications. |
| Data Analysis & Product Improvement | Analyze usage trends, improve our Services, and develop new features. |
| Security & Fraud Prevention | Detect, investigate, and protect against fraud, cyberattacks, and unauthorized use. |
| App Operation & Maintenance | Provide technical support, perform maintenance, and carry out statistical analyses. |
| Legal Compliance | Meet legal and regulatory requirements, respond to lawful requests. |
4. Sharing Your Personal Information
We share personal data only when necessary to deliver our Services, comply with the law, or protect our legitimate interests.
| Situation | Details |
|---|---|
| Service Providers | Trusted third-party processors who operate, secure, and improve our Services:
|
| Legal & Regulatory Compliance | When required by law, court orders, or regulatory inquiries. |
| Professional Advisors | Legal counsel, auditors, tax advisors, and insurers as needed. |
| Business Transfers | In connection with a merger, acquisition, or sale of assets. |
5. International Data Transfers
Our servers are located in the United States. Data may be transferred internationally under robust safeguards.
When we transfer personal data outside the EEA, UK, or Switzerland, we apply recognized safeguards including:
- Participation in the EU–U.S. Data Privacy Framework
- Standard Contractual Clauses approved by the European Commission
- Additional technical controls: encryption in transit and at rest, strict access limitations
For questions about these safeguards, contact us at legal@flamenkfit.com.
6. Data Retention
We retain personal data only as long as needed. We aim to remove account data from active systems within 30 days after verifying a deletion request. Residual copies in encrypted backups may take up to approximately 90 days to expire.
We may retain certain records longer when required for legal obligations, security, fraud prevention, financial reporting, dispute resolution, or anticipated litigation. When no longer needed, data is securely deleted or anonymized.
7. How We Protect Your Data
FlamenkFit uses administrative, technical, and physical controls to keep your information safe.
Our security program complies with applicable U.S. federal requirements. While no online system is perfectly secure, we continuously monitor and strengthen our defenses.
You can help by:
- Keeping your username and password confidential
- Using a strong, unique password for your FlamenkFit account
- Notifying us immediately at security@flamenkfit.com if you suspect unauthorized access
8. Children’s Privacy
We do not knowingly collect personal information from anyone under 18.
By using our Services, you confirm you are at least 18 years old. If we discover data has been collected from a minor without consent, we will promptly deactivate the account and delete the information. Contact us at underage@flamenkfit.com if you believe a minor has provided data without consent.
9. Your Rights and Choices
You have the right to access, correct, delete, and control your personal information.
- Review and Access — Sign in and check your profile settings, or contact us for a copy of your data.
- Correct or Update — Edit your profile in account settings or contact us to make corrections.
- Delete Your Account — Use our prominent account deletion request page to request deletion of your FlamenkFit account and associated data.
- Delete Specific Data — Use our data deletion request page if you want to request deletion of personal data without necessarily deleting your account.
- Device Permissions — Revoke camera or microphone access at any time through your device settings.
10. Privacy Rights for U.S. Residents
Additional rights for residents of certain U.S. states under applicable privacy laws.
- Right to Data Portability — Request a copy of your data in a portable format.
- Right to Know Third-Party Disclosures — Request details about third parties to whom we have disclosed your data.
- Right to Opt Out — We do not sell your personal information or share it for targeted advertising.
- Right to Non-Discrimination — Exercise your privacy rights without being treated unfairly.
To appeal a decision, email legal@flamenkfit.com.
11. Privacy Rights for Non-U.S. Residents
EEA, UK, and Switzerland (GDPR)
FlamenkFit processes your data based on: Consent, Contractual necessity, Legitimate interests, and Legal obligation.
Additional rights include: Right to Erasure, Right to Object, Right to Restrict Processing, Right to Withdraw Consent, and Right to Lodge a Complaint with your local supervisory authority.
EU Representative: Contact us at legal@flamenkfit.com
UK Representative: Contact us at legal@flamenkfit.com
Canadian Residents (PIPEDA)
You may access, correct, delete, or withdraw consent for your data at any time. Complaints may be escalated to the Office of the Privacy Commissioner of Canada.
Privacy Officer: legal@flamenkfit.com
12. Do-Not-Track Settings
Because there is no universally accepted standard for responding to DNT signals, FlamenkFit does not currently respond to DNT requests. We will update this Policy if a binding standard is established.
13. Policy Updates
We may update this Privacy Policy periodically. We will provide notice of significant changes through in-app notifications at least 7 days before they take effect. Continued use of our Services after the effective date constitutes acceptance of the updated Policy.
14. Contact Us
Flamenka Vibes Inc.
Email: legal@flamenkfit.com
6301 Collins Avenue, La Gorce Palace, #802
Miami Beach, FL 33141